Basically lets try to understand what does the term deficiency of service actually means. As the name suggests, when a person avails any kind of service and the service provider fails to perform the same it amounts to deficiency of service. It comprise of two components: Firstly, there must be some kind service which has been availed by a person. It might be related to a use of product, or it might be in the form of a service. for instance, when one goes an purchase a simple item from a grocery store, and the said product found to be expired or not as per the standard promised by the company, it amounts to deficiency of service. Similarly we can take another instance where a person has purchase an LED SMART TV along with a warranty for say five years. Now in case he founds any problem in its working within the period of 5 years, in such a situation the company is bound to offer him the service by getting his / her TV repaired. However, in case when the said company fails to do or even ...