Hello friends today we shall discuss this common issue which we face while buying a home for our family. The whole process starts with the lucrative advertisements and other promotions which help the builder and promoters companies to attract the prospective buyers. Initially a very rosy picture is shown to the buyers which entices them to invest their hard earned money. So once the initial advance is deposited by the buyer, two situations might arise:-
Firstly, in
case of finished project, the buyer can, immediately after a gap of few months as
stipulated in the builder- buyer agreement, make the balance payment and take
in the possession. In such a scenario there are practically very less chances
of a dispute. However the main problem arise in the second situation in
which the project is still not started or its in the initial stages
of construction. In such situations, the buyer after paying the initial
advance amount gets stuck and is depended on the mercy of the builder/promoter
for its completion on time. In such type of cases, the builder might also
promise the buyer to avail the loan for the balance payment, and assure that
the EMI’s of the said loan might be paid by the builder itself till the actual possession
of the flat/property is handed over to the builder. However, very often it is seen that the builders
initially tend to pay the installments on behalf of the buyer but after sometime they not only refuse to pay the installments on time but also stop the work at site. In such a
situation there is two way sword which hits the innocent and honest buyers. On
one hand, due to stoppage of the construction work, their dream of enjoying possession
is delayed indefinitely, and on the other hand, since builder stops to pay the
monthly installments to the bank, the buyers are burdened and pressurized even
by the bank to deposit the installments on loan which has been taken in their
name.
So just imagine the misery of
the innocent buyer?
Now in order to come out of
this situation, we will discuss some of the possible remedies which buyer may
take resort to in such a given situation:
RERA (REAL ESTATE REGULATORY
AUTHORITY ACT)
With introduction of this act in the year 2017, there is some added sense of security which buyers might
feel in case their possession is delayed or their money has been stuck with the
builder. As per this regulation, every state shall form a regulatory authority
which keeps a check on the matters of the real estate in their area of
registration. The builder/promoter has to now get themselves registered with the
said authority and to report the stages of work of their sites to it, thus
ensuring a kind of regulatory check and preventing the arbitrary working of the
said promoters. The buyers also can file a complaint online through the portal
designed for the area in which their site is situated to either claim for the compensation
on account of delayed possession or can even sought for refund of their advance
amount along with interest.
CONSUMER COURT
Depending on the value of their
project and the territorial jurisdiction, the consumer can also file a case
with the District Consumer pleading deficiency of service on part of the
builder/promoter as the case may be and can either seek the possession or
refund of their amount along with its interest.
CIVIL COURT
Generally the action in the
civil court is not entertained in case the regulatory authority has been
established (under RERA) in that particular area.
ARBITRATION
In case there is an arbitration
clause in the builder buyer agreement, in such an event before proceeding
further, the parties can take resort to it and try to solve the dispute by
appearing before the arbitrator.
However, in case the buyer is not satisfied with the award passed by the
arbitrator, then he may approach the civil court to challenge the same.
CRIMINAL COURT
In addition to the above, in case it is found that that the builder is deliberately withholding the payment of the buyer and using the same for purposes other than in the completion of the project, in such an event the buyer can also file a case of cheating against the builder.
I hope you have understood the topic discussed above and remedies a buyer can resort to. For any further query, you can write to us in the
comment section.
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